Healthcare Consumer Protection

If you feel you have been the victim of deceptive healthcare practices, please contact us today at (303) 894-0383.

Mental Health & Addiction Rehabilitation Neglect & Abuse iconHealthcare Consumer Protection

Care Providers Must Be Honest About Their Services

The Colorado Consumer Protection Act prohibits businesses from engaging in deceptive trade practices. Common examples of healthcare consumer deception that we see include:

  • False advertising
  • Deceptive admissions practices (e.g., admitting patients to a facility for whom the facility knows it is not capable of providing adequate care, and as a result a patient suffers a personal injury or wrongful death)
  • Keeping a patient for whom the facility knows it cannot safely and adequately care
  • Deceptive non-disclosures (e.g., failing to inform consumers truthful information about the facility, and as a result a patient suffers a personal injury or wrongful death)
  • Misrepresentation of specialty, licensure or credentials

There are different levels of care facilities available on the market. An assisted living facility is very different from a nursing home, and is subject to different regulations. Some facilities also provide, within the facility, different levels of care. For example, a nursing home may have a rehabilitation unit and a locked dementia unit. It is the responsibility of the care facility to fully and truthfully explain these issues to you. Some Colorado nursing homes, assisted living facilities and mental healthcare providers make promises they know are not true in order to get you or your loved one admitted to their facility.

 
There are also many situations in which a nursing home or assisted living facility knows it is not staffed or equipped to care for medically complex residents, yet admits them nonetheless. When these deceptive practices cause you or your loved one to suffer a personal injury or wrongful death, we can help you evaluate and pursue a consumer protection claim against the deceiving nursing home or assisted living facility.

 
If you feel you or a loved one has been the victim of a consumer protection violation, please contact us today at (303) 894-0383.